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How come I can't change anything?

First, make sure you unlock the administrative mode (You should see a padlock to the left of the info button on the top right hand side of the screen. If you don't, then you are in user mode. To enable admin mode, go to the application settings screen, scroll to the bottom, and tap the padlock. Take a look at this video tutorial for more details.

What is administrative mode?

It allows an extra layer of protection so things are not modified by mistake. To modify items, you must enter a admin password.

I forgot the administrative password.

Send an email to support, and we will give you a code to reset it.

How do I edit an item?

First, make sure you are in admin mode. Then, a double-tap on any item will let you edit the item or folder as desired. Take a look at this video tutorial for more details.

The TTS keeps mispronouncing a word.

When editing an item, you can deliberately mis-spell a word/phrase, so that the TTS sounds acceptable. By putting this text in the 'Phonetic' field, the text displayed still looks good.

How many items can I create?

It's really limited by the amount of storage space on your device. The only views we limit the number of items displayed are the system generated views (most recent, most used, GPS). Our Max Items setting only impacts these views. Otherwise you can have as many vocabulary items in a folder that you desire. Please remember, that as you increase the number of vocabulary in a folder, it will take longer to display the vocabulary in that folder.

How do I enable/disable scrolling?

Go to the application settings screen and uncheck the checkbox for 'Scroll Lock on Menu Hide?

Disable spinning when item is tapped?

Go to the application settings screen and uncheck the checkbox for 'Spin on Touch?

Change sort order of a folder?

Go to the application settings screen and check the checkbox for Sort Folders -> First, Last, or don't check either one. First will place folders first in the view followed by the vocabulary. Last will place folders last in the view right after the vocabulary. If you don't check either one, they will be sorted normally with everything else in the folder.

Speak folder phrase?

Go to application settings screen and check the checkbox for 'Speak Folder Phrase?'

Backup db when my device is synced?

Go to application settings screen and check the checkbox for 'Backup Database?'

Change sort order of Categories folder?

Enter admin mode, then double tap the Categories icon in the menu bar at the bottom of the main screen. Then choose the desired item to sort by and the sort direction.

Remove vocab from sentence mode?

Double tapping an item will delete it from the sentence view.

Clear the sentence/text view contents?

Tap and hold (1-2 seconds) on the view and release. A menu should appear where you can select 'clear'. When in text mode, you will need to tap the right arrow of the menu until you see the desired menu item.

How do I send email/text from Gabby?

Tap and hold (1-2 seconds) on the (sentence or text mode) view and release. A menu will appear where you can select the send email or send text menu item. When in text mode, you will need to tap the right arrow of the menu until you see the desired menu item.